These Terms and Conditions ("Terms") constitute a legally binding agreement between you and SKYLIGHTS ENERGY ("VendorStocks," "we," "our," or "us") governing your access to and use of the VendorStocks platform — a B2B and B2C marketplace for buying and selling electrical switchgear and components — including all associated websites, mobile applications, APIs, and services (collectively, the "Service").
By creating an account, clicking "I Agree," or otherwise using the Service, you represent that:
VendorStocks operates a cloud-based marketplace platform that enables registered businesses to:
The specific features available to you depend on your role (Buyer, Seller, or both) and your subscription plan.
VendorStocks is an intermediary technology platform as defined under the Information Technology Act, 2000, and the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021. We connect independent buyers and sellers but are not a party to the transactions, contracts, or commercial agreements formed between them.
When a buyer accepts a quotation or issues a Purchase Order, and a seller acknowledges or fulfils that order, a direct legal contract is formed between the buyer and the seller — not with VendorStocks. We facilitate this transaction as a neutral platform.
Our vendor verification system performs baseline document checks. Verification status indicates that documents have been received and reviewed — it is not a guarantee, endorsement, or warranty regarding the vendor's products, financial standing, or business conduct. Users must perform their own due diligence before transacting.
Registration requirements differ based on your role on the platform:
All seller accounts are subject to review and approval by the VendorStocks backend verification team. You may not begin selling on the platform until your account has been verified and approved. We reserve the right to approve, reject, request additional information, suspend, or revoke seller status at our sole discretion.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account, regardless of role.
If you create an account on behalf of a company, partnership, LLP, or other entity, you represent that you have the authority to bind that entity to these Terms, and "you" refers to both you and that entity. The organization administrator is responsible for managing user access and ensuring compliance.
As described in Section 4.1, all seller accounts undergo verification by our backend team before activation. The verification process may include:
Submitting false, forged, or misleading information at any stage will result in immediate rejection or termination, and may be reported to the relevant authorities. Verification status is subject to change at our discretion and does not constitute an endorsement of the seller's products or business conduct.
You must immediately notify us at support@skylightsenergy.in of any unauthorized use of your account or breach of security. VendorStocks will not be liable for any loss or damage arising from your failure to maintain account security.
As a buyer on VendorStocks, you agree to:
As a seller on VendorStocks, you agree to:
VendorStocks offers two subscription tiers:
Plan details, features, and pricing are published on our pricing page and may be updated from time to time.
Paid subscriptions are billed in advance on a monthly basis. All fees are exclusive of GST and other applicable taxes, which will be charged separately. You authorize us to charge your designated payment method for all applicable fees and renewals.
We may modify our pricing at any time. For existing subscribers, price changes will take effect at the next renewal and we will notify you at least 10 days in advance.
Payments between buyers and sellers for products purchased on the platform are separate from VendorStocks subscription fees. VendorStocks may facilitate payment workflows through integrated payment gateways but is not a party to those transactions and does not guarantee payment.
GST will be charged on subscription fees as per applicable Indian tax law. We will issue GST-compliant invoices for all subscription payments.
For transactions between buyers and sellers:
You agree to use VendorStocks only for lawful business purposes. You must not:
Violations may result in immediate suspension or termination, and we may report serious violations to law enforcement.
Sellers are solely responsible for the accuracy, legality, and completeness of their product listings. By listing a product, you represent that:
We reserve the right, at our sole discretion, to remove, edit, or refuse any listing or content that:
By submitting content (listings, descriptions, images, reviews, messages, RFQs) to the platform, you grant VendorStocks a non-exclusive, worldwide, royalty-free license to host, display, reproduce, and distribute that content solely for operating and improving the Service.
Disputes between buyers and sellers (including disputes about product quality, delivery, payment, returns, warranty, and refunds) must first be resolved directly between the parties in good faith.
VendorStocks may, at its sole discretion, provide non-binding mediation support to help resolve disputes — for example, by sharing transaction records, communication logs, or verification documents. This support does not constitute legal arbitration or a guarantee of outcome.
VendorStocks is not responsible for resolving, adjudicating, or guaranteeing outcomes of disputes between users. Users remain free to pursue legal remedies under applicable Indian law (Consumer Protection Act 2019, Sale of Goods Act 1930, contract law, or other applicable statutes).
We may suspend or terminate accounts of users who repeatedly engage in disputed transactions, fraudulent behavior, or who fail to honour their obligations.
VendorStocks and its licensors own all intellectual property rights in the Service — including the platform, software, design, the "VendorStocks" name and logos, documentation, and AI assistant. These Terms do not grant you any right to use our trademarks, trade names, or branding.
Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your internal business purposes.
You retain all ownership rights to the data you input into VendorStocks ("Customer Data"). You grant us a limited license to process Customer Data solely to provide, maintain, and improve the Service, as detailed in our Privacy Policy.
You must not list products that infringe third-party trademarks, patents, or designs. We respond to credible IP infringement notices and may remove infringing listings.
Our collection, use, and protection of your personal and business information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to the data practices described there.
The integrated AI assistant on VendorStocks provides search, navigation, and information assistance. You acknowledge that:
The Service is provided "as is" and "as available" without warranties of any kind, express or implied. To the fullest extent permitted by law, VendorStocks disclaims all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
You are responsible for maintaining adequate backups of your data and for verifying all transactional information before acting on it.
To the maximum extent permitted by applicable law, VendorStocks shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including loss of profits, revenue, data, goodwill, or business opportunities — arising out of or in connection with the Service or any user-to-user transactions, even if advised of the possibility of such damages.
VendorStocks' total aggregate liability for any claim under these Terms shall not exceed the amount paid by you to VendorStocks in subscription fees in the 12 months immediately preceding the event giving rise to the claim, or Max Claim of upto INR 5,000 only.
This limitation does not apply to liability arising from:
You agree to indemnify, defend, and hold harmless VendorStocks, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
We aim to maintain high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue any part of the Service at any time, with or without notice. For significant changes affecting paid subscribers, we will make commercially reasonable efforts to provide advance notice.
You may terminate your account at any time from your account settings. Termination does not entitle you to refunds for the current billing period, and any outstanding payment obligations to other users (e.g., unpaid invoices) survive termination.
We may suspend or terminate your account immediately, without notice, if you:
Upon termination:
These Terms shall be governed by and construed in accordance with the jurisdiction and laws of Bangalore, KA, India, without regard to conflict of laws principles.
Any dispute arising out of or in connection with these Terms shall first be attempted to be resolved through good-faith negotiation between the parties.
If unresolved within 30 days, the dispute shall be submitted to binding arbitration under the Arbitration and Conciliation Act, 1996, with proceedings:
The arbitrator's decision shall be final and binding on both parties.
Subject to the arbitration clause above, the courts of Bengaluru, Karnataka, India shall have exclusive jurisdiction over any matters not subject to arbitration.
In compliance with the Information Technology Act, 2000, and the IT (Intermediary Guidelines) Rules, 2021, the Grievance Officer for VendorStocks can be reached at support@skylightsenergy.in.
The Grievance Officer will acknowledge complaints within 24 hours and resolve them within 15 days of receipt.
We may update these Terms from time to time. For material changes, we will provide at least 30 days' notice via email or in-platform notification. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. If you do not agree with the updated Terms, you must stop using the Service.
For legal inquiries, contract questions, or to serve legal notices: